Refund Policy

Effective Date: 4/5/2025

At Stix & Stone Golf LLC, we are committed to providing a high-quality experience for all of our customers. Please review our refund policy carefully. By purchasing services or products from us, you agree to the terms outlined below.

1. Private Lessons & Instruction Packages

Cancellations must be made at least 24 hours in advance to avoid being charged in full.
Lessons canceled with appropriate notice may be rescheduled or refunded upon request.
No-shows or late cancellations (less than 24 hours’ notice) are non-refundable.
Prepaid lesson packages are non-refundable after 14 days of purchase but may be transferred to another individual.

2. Group Clinics, Camps, and Events

Full refunds will be issued if cancellation is made at least 72 hours prior to the event.
Cancellations made within 72 hours are eligible for a 50% refund or a credit toward a future program.
No refunds will be issued for cancellations made within 24 hours of the start time or for missed sessions.

3. Merchandise Sales

Merchandise may be returned within 30 days of purchase for a full refund or exchange, provided items are unused, in original packaging, and accompanied by a receipt.
Custom-ordered or personalized items are non-refundable unless defective.

4. Weather-Related Cancellations

If Stix & Stone Golf LLC cancels an event, clinic, or lesson due to inclement weather, you will be given the option to reschedule or receive a full refund.

5. Processing Refunds

Refunds will be issued to the original payment method within 5–10 business days after approval.
Credits may be applied to your customer account and used for future services or merchandise.

6. Contact

For refund inquiries, please contact us at:

Stix & Stone Golf LLC
Email: glenn@stixandstonegolf.com